Are your Projects employing “Best Practices”?
How does your Organization collect and assimilate “Lessons Learned”? Do your teams normally conduct Project Postmortems to identify and implement Systemic Changes which benefit future projects? If they do, are they primarily Technical lessons learned, or do they also include Project Management lessons learned?
Project Postmortems which delve into the Technical issues (e.g., estimation errors, scope omissions, validation or qualification test gaps, test methodology issues, development process gaps, omitted or by-passed design rules, flawed analyses, etc.) are relatively easy to accept and implement – many of the necessary systemic changes are developed and implemented as the issues come up.
Project Postmortems which delve into the Managerial issues (e.g., communication issues, poor assumptions, inappropriate PM tools and techniques for managing and controlling project activity, leadership and teamwork issues, late requirements changes, resource availability issues, risk tolerance misunderstandings, training-related issues, process/procedure/policy adherence issues, unrealistic expectations and team buy-in issues, etc.) tend to be more personally sensitive and potentially political. Even if these managerial issues are evaluated, there is a tendency to leave the real embarrassing or controversial issues out of the analysis. As an organization striving to “Do More with Less” and improve its competitive position in the marketplace, these omitted items could be the more important issues to address. Solving them should enable your organization to hone in on project management “Best Practices”.
I have a solution to the above problem – I call it the 100Q Project Survey. I developed it, and have used it successfully.
It is EFFICIENT – it:
· Minimizes the complexity of the postmortem process and guidelines
· Minimizes the amount of time and effort to obtain useful results
· Minimizes organizational expense – available, tailorable and easy to administer
It is EFFECTIVE – it:
· Ensures that ALL potential causes of unsuccessful project execution are assessed
· Assesses BOTH good and poor performance
· Eases the “Witch Hunt” or “Blame Game” concerns
· Enables consistent analyses and establishment of relevant systemic corrective actions
If you or your organization is interested in finding out more, including seeing the graphical reporting, please send me a separate LinkedIn message.